SAVE 30% NOW THROUGH 1/17/2021 11:59PM EST !!! (DISCOUNT APPLIED AT CHECKOUT)

F.A.Qs

Methods of payment accepted

(Can pay with your PayPal account or pay with
your credit card directly through PayPal)
(Buy NOW, Pay LATER with
4 EASY interest free payments through Afterpay)

 

Size Chart

SMALL - 2-4
MEDIUM - 6-8
LARGE - 10-12
EXTRA LARGE/PLUS - 14-16

 

Sizing will vary depending on the item, please use the chart above as a general guide. If you have a specific sizing questions, please contact us at info@shopphoenixonline.com .

If I purchase my merchandise today, how long will it take to arrive?

The Phoenix Collection offers USPS Priority Standard and Express shipping. For standard shipping, please allow 5-7 business days. All orders are shipped via USPS. PLEASE NOTE: FREE SHIPPING APPLIES TO ALL ORDERS OVER $100.00 (PRE-TAX) 


How long does it take to receive a preorder?

Preorders ship within 2-4 weeks of purchase.

 
I haven’t received a tracking number or my order. What should I do?

Please allow 5-7 business days for processing and delivery. If you have not received your tracking number and your order after the 7th business day, please contact us at info@shopphoenixonline.com .


What if an item is out of stock?

If the merchandise you would like to order is not available at the time of purchase, a refund for that particular item will be issued and the remaining items in your order will be shipped.